Terms of service

Terms of Service

Last Updated: [Insert Date]

Welcome to CrazyCrafts. These Terms of Service ("Terms") govern your use of our website and the purchase of products from CrazyCrafts. By accessing our website or placing an order, you agree to these Terms.

1. General

CrazyCrafts is an online retailer based in South Africa. These Terms apply to all visitors, customers, and users of our website.

We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon being published on this page.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use our website lawfully.

3. Products

We strive to ensure all product descriptions, images, colours, and prices are accurate.

However:

  • Colours may vary slightly depending on your screen or device.
  • Product photos are for illustration purposes.
  • We reserve the right to discontinue or modify products without notice.

4. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order. CrazyCrafts reserves the right to cancel or refuse any order for reasons including:

  • Product availability
  • Pricing errors
  • Payment issues
  • Suspected fraud
  • Incorrect customer information

If your order is cancelled after payment, you will receive a full refund.

5. Pricing

All prices are displayed in South African Rand (ZAR).

Prices may change without prior notice.

Where applicable, VAT is included in the displayed price.

6. Payment

We accept secure online payments through trusted payment providers available during checkout.

Your order will only be processed once payment has been successfully received.

7. Shipping & Delivery

Delivery times provided on our website are estimates and may vary depending on your location, courier delays, public holidays, or unforeseen circumstances.

CrazyCrafts is not liable for delays beyond our reasonable control.

Ownership and risk of the products pass to you once your order has been delivered.

8. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms.

Please refer to our Returns & Refunds Policy for complete information regarding returns, exchanges, and refunds.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product names
  • Images
  • Product descriptions
  • Graphics
  • Designs
  • Website content

is the property of CrazyCrafts and may not be copied, reproduced, distributed, or used without our prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the operation or security of the website.

11. Limitation of Liability

To the maximum extent permitted by South African law, CrazyCrafts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any rights you have under the South African Consumer Protection Act.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

14. Contact Us

If you have any questions regarding these Terms, please contact us:

CrazyCrafts

📧 Email: hugzy.za@gmail.com

Website: www.crazycrafts.co.za