Yes. We ship nationwide using Aramex delivery services. Shipping times may vary depending on the destination, but we aim to process and dispatch orders promptly.

Cuddlecraft is based in South Africa. We proudly serve customers across the country, offering quality toys, accessories, and care products for babies and kids & adults.

Most SA orders arrive within 7- 14 business days (excluding processing time) after dispatch. Delivery times may vary during busy seasons or due to customs clearance. We’ll send you tracking details once your order has been shipped.

We accept the following secure payment methods:

• Credit and Debit Cards (Visa, MasterCard)
• Stitch
• PayFast
• Google Pay
• Capitec Pay
• Apple Pay

Yes. All transactions are processed through secure, encrypted payment gateways. We do not store your credit card details after the purchase is completed.

Yes. If you’re not completely satisfied with your purchase, you can return it within30 daysof delivery, provided the item is unused, in its original packaging, and in good condition. Please contact our customer service team to initiate the return/exchange process.

You can reach our friendly customer service team by:

• Contact Form: Available on our website under Contact Us